05/02/2012

The most important thing you should do when meeting a client for the first time

Shut up and let your client speak.

It is a natural instinct that tells us: talking about yourself shows how professional you are. Especially talking about how you know and understand technology, internet, social networking, insert your favorite latest internet sensation here. In reality, nothing is further from the truth. The only thing your prospect wants to find out is whether you understand his needs. And unless you convince him of that your fate is doomed.

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When would you say no to a project and why what you know might be a reason

Let me ask you a quick question, would you reject a project these days if it came your way? I mean would you definitely say no to it? I guess not. But let’s assume this one time that you would. What would be your reasons for doing so?

Some of them might be obvious, I suppose. They would most likely revolve around clients not having any budget for the work. Or offering something else than money in return for your service. Others might include clients having unrealistic expectations over what they are getting for their money. Or their bad reputation, if they have one may play a significant role here as well.

Did you notice that they all involve a client? It seems that a client seems to always be in the center. I wonder though if there is any non-client related reason that would make you to say no to a project.
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